Returns & Exchanges

At ASHER, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with tags attached. Our goal is to ensure your wardrobe fits your lifestyle perfectly through a seamless and transparent return process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in the original ASHER packaging and include the packing slip to ensure our team can identify your return quickly.

3

Attach the Label

Download and print the prepaid shipping label provided through the portal and affix it to the outside of your package.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing